Do you wish to return a product? No problem! Fill in the return document carefully and send it back together with the product. Everything can and can be returned without paying a fine. You pay shipping costs yourself. You can always place the order in our store, Antwerpsestraat 89, 2640 Mortsel.
Is the ordered product not of good size? Or do you choose a different color? Exchange is no problem at all. You do not pay any new shipping costs when you exchange. Do not forget to mention this on the return document. It is also always possible to exchange products in our store. So you also enjoy our expert explanation.
3. RIGHT OF WITHDRAWAL
You have the right to withdraw from the purchase within a period of 14 days. These 14 days start from the day the products are delivered to you.
The reimbursement will take place within ten working days after you have given notice of the agreement and the order is back in our possession. We will refund you the full purchase price. The transport costs incurred in the orders are not reimbursed. The reimbursement is done through the same method as the payment. This also applies when you deliver the goods in our store.
If you cancel the purchase within 14 days, the products must be returned in their original condition. We therefore expect returned goods in the authentic packaging. Ex. shoes are returned in the original shoe box. Returned goods may be appropriate, but may never be used. You may unpack the products and apply to assess whether the products meet the requirements. All products are thoroughly inspected by a return.